The Digital Initiatives Specialist plays a vital role within the University of Tennessee Press, responsible for mapping, optimizing, and maintaining metadata and for maintaining and troubleshooting enterprise systems. This position requires a unique blend of technical expertise, creativity, and strong project management skills to effectively support our digital initiatives and optimize our online presence.
This position is telework eligible.
Responsibilities & Duties
Metadata Mapping, Optimizing, and Maintenance:
Integrate metadata schemas and taxonomies with press content management systems, digital asset management tools, and other relevant platforms (Firebrand, Edelweiss, etc.).
Ensure seamless data exchange and synchronization of metadata across different systems, including ONIX and Open Access hosting partners.
Implement automated metadata extraction and enrichment processes, such as using natural language processing (NLP) or machine learning (ML) techniques.
Integrate with external data sources or APIs to supplement metadata with additional contextual information.
Implement schema.org markup, meta tags, and other technical SEO best practices to optimize metadata for search engine discoverability.
Integrate metadata with search and publishing platforms and ensure optimal indexing and retrieval of content.
Develop and maintain the technical infrastructure for metadata management, such as version control, archiving, and purging processes.
Implement automated metadata auditing and quality assurance processes.
Implement tools and dashboards to monitor and analyze metadata performance, such as search engine rankings, click-through rates, and user behavior.
Provide technical support for generating reports and insights to inform ongoing metadata optimization efforts.
Technical Support and Troubleshooting:
Work with the sales team to create, maintain and run reports from distributor databases and title management systems for data analysis.
Provide technical support to internal staff and external stakeholders regarding website-related issues, email marketing tools, and metadata systems.
Troubleshoot and resolve technical problems promptly, ensuring minimal disruption to business operations.
Conduct regular system maintenance, perform backups, and implement security measures to safeguard data and ensure system integrity.
Troubleshoot updating and maintenance of the press website.
Required Qualifications
Associate’s Degree in Computer Science, IT, or related field
At least one year of experience working with metadata and/or enterprise systems, or an equivalent level of education, training, and experience.
Knowledge, Skills, & Abilities
Strong understanding of metadata standards, schemas, and taxonomies.
Proficiency in metadata modeling, mapping, and integration across different systems.
Understanding of data cleaning, normalization, and quality assurance processes.
Excellent project management skills and ability to prioritize tasks effectively.
Strong analytical and problem-solving abilities.
Proficiency in providing user-friendly troubleshooting and technical support for enterprise-related tools and systems.
Effective communication and collaboration skills, with the ability to work independently and cross functionally.
Ability to deliver training.
Preferred Qualifications
Bachelor’s Degree in Computer science, IT, or related field
Experience working with a book or journal publisher.
Experience with Supadu.
Experience with Firebrand.
Preferred Knowledge, Skills, & Abilities
Familiarity with Supadu, Firebrand, and/or Edelweiss.
Data analysis using Excel, HTML, CSS, UX/UI, ONIX 3.0 (XML), Java, SQL, Python, API Integration.
Environment
The UT Libraries champions diversity in collections and staffing. The University of Tennessee is committed to creating a welcoming environment. More information about how we put our principles of civility and community into action is available at https://www.lib.utk.edu/belonging/.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Application Procedures
A background check is required prior to hiring. In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume.
For assistance or questions about using the UT online application system, contact University of Tennessee Human Resources:
All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Requests for accommodations of a disability should be directed to the Office of Equity & Diversity, 1840 Melrose Avenue Knoxville, Tennessee 37996-3560 or oed@utk.edu or (865)974-2498. Inquiries and charges of violation of Title VI (race, color and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Investigation & Resolution 216 Business Incubator Building 2450 EJ. Chapman Drive Knoxville, Tennessee 37996 or (865)974-0717 or investigations@utk.edu