The UT Libraries Diversity Committee hosts a series of lunchtime discussions to facilitate comfortable dialogue about diversity and inclusion. Lunch and Learn invites students and other members of the campus community to talk openly but respectfully about complex issues that impact their lives and their campus experience.

Practical Tips for “Keeping Calm and Carrying On” Difficult Conversations
Noon – 1 p.m., Wed., November 9, 605 Hodges Library
Becky Jacobs, Walter Lansden Distinguished Professor of Law, UT

Most of us probably have struggled at one time or another with sensitive or difficult conversations — raising workplace concerns; confronting an unreliable partner or co-worker; or apologizing, or seeking an apology for, inappropriate behavior. This session will focus on practical tips for preparing for, initiating, and handling potentially unpleasant exchanges in a way that hopefully will minimize negative consequences, improve understanding, and strengthen relationships.

Becky Jacobs is an expert in mediation and dispute resolution.