If you receive an email invitation to participate in a survey about library services, please take a few minutes to complete the survey.

The UT Libraries is conducting an online service quality survey of UT students, faculty, and staff beginning October 26. The survey is part of an effort led by the Association of Research Libraries to measure library service quality and identify best practices. The University of Tennessee is one of 200 academic libraries selected to participate in a library survey on services. This survey is important because it will:

• Help us better understand how the UT community rates library services

• Allow us to benchmark UT results against other libraries to determine best practices

• Let us know where we can concentrate service improvements for UT users

The UT Libraries conducted this survey in 2002, 2004, and 2006. Past results inspired the creation of the Commons and designated quiet floors, and the addition of more group study rooms.

If you are part of the random sample who receives the survey invitation, we hope you will take the time to complete it. Responses are completely anonymous and you will contribute to improvement of University of Tennessee library services by participating.