Available to all UTK faculty, staff, and students, Scan On Demand is a free service in which we email PDF scans of journal articles and book chapters from our print and microform collections to you. We will also scan newspaper articles, tables of content, title pages, indexes, and government documents.

About Scan On Demand

How do I place a request?
Use OneSearch to locate the book, periodical, newspaper, etc. you need. After you sign in, click on the PDF Scan link next to the volume/issue you need, and provide the complete citation. Be sure to select the correct volume that matches your citation. If you need help, we will be happy to verify the citation. See these instructions for requesting PDF scans.

Is there a limit to the number of scan requests?
Yes, you may request up to 10 scans per day. To comply with copyright law, we also have to restrict your requests to one journal article per issue or one chapter per book in a single day.

Are there restrictions on what you will scan?
We will not fulfill requests that may violate copyright restrictions. Examples include

• An entire work (e.g., book, short story, music score, etc.)
• Request must be for an entire chapter or an article; no partial pages
• A chapter that exceeds a fair use portion of the book.
• More than one journal article per issue or more than one chapter per book in one day. (If you need multiple articles/chapters, you can place another request the next day.)

We also cannot scan materials located in Reference, Special Collections, or Reserves.

Do you make scans for e-reserves?

No, but here are links for the resources that are available:

• If only a few chapters from a book are needed, you may request scans through DMS (https://oit.utk.edu/teachingtools/dms/)
• If an entire book is needed, you may submit a request for an e-book purchase through the online suggest-a-purchase form (https://www.lib.utk.edu/collections/suggest-a-purchase/)
• You may also contact your library subject liaison (https://www.lib.utk.edu/askusnow/subject-librarians/) to request an e-book or find an alternate text that is available electronically

When will I get my scans?
Usually within 1-2 business days (Monday-Friday).

Why was my scan request cancelled?
If the volume you selected in OneSearch does not match the volume in your citation or if your page numbers do not correspond to the article we see, we will ask that you resubmit the request. This helps us get the right articles to you in a timely and efficient manner. If you need help verifying your citation, contact AskUsNow.

NOTICE WARNING CONCERNING COPYRIGHT RESTRICTIONS

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.