Connie Inman

Technology Solutions Supervisor
Contact Information:
willow1@utk.edu 865-974-2874
Manages the Technology Solutions unit, Computer Upgrade Program, PC/Mac installations & troubleshooting, equipment requests, Intune and Jamf administration, Extron panels oversight.
Specialization Areas:
- Desktop Support for Windows, Mac & iOS
- Digital Signage Administration
- Active Directory Management
- Library-Wide Technology Assistance
- Meeting Support
- Library Room Calendar Reservations
- Technology Ordering Support
- Quote creation
- Consultation on equipment and vendors
- Assists with Equipment, Budget & Technology Fee Requests
- Onboarding and Off-boarding of new employees related to technology equipment
- Manages Computer Upgrade Program (CUP) within UT Libraries