University of Tennessee Libraries Joe Ferguson background

Joe Ferguson

Discovery Systems Manager
Discovery & Technology Solutions

Contact Information:

joe@utk.edu
865-974-8042

Leads the Discovery Systems Unit, overseeing the administration and optimization of enterprise-level library systems and integrations. Responsibilities include managing Alma Fulfillment, cross-campus system integrations, user account management, and the configuration of notices and letters. Also serves as the Libraries TeamDynamix (TDX) System Administrator, and provides support for custom programming, MySQL administration, and discovery interface development.

Specialization Areas:

  • Enterprise-Level Library Systems Administration:
    • Alma Library Services Platform
    • Primo Discovery Solutions (OneSearch)
    • ILLiad Resource Sharing Software
  • MySQL Database Administration
  • Custom Programming and API development (including Alma APIs)
  • System Integrations across campus platforms
  • UI/UX Design and interface customizations for discovery tools