Spaces
OIT Helpdesk
Location
Floor
Room
Description
Phone calls
24 Hours, excluding university holidays and administrative closings
Chat
Monday – Friday, 8am – 5pm
OIT manages hours for the service desk in Commons North of Hodges Library. See oit.utk.edu/help/walkin-hours for details relating to hours for this location.
OneStop
Location
Floor
Room
Description
Phone calls
Monday–Thursday, 9am – 6pm,
Friday, 9am – 5pm
Walk-ins
Monday–Friday, 9am – 5pm
One Stop Student Services manages hours for the service desk in Hodges Library. See onestop.utk.edu for details relating to hours for this location.
Public Service Desk - Hodges
Location
Floor
Room
Description
The main Public Services Desk is located on the Second Floor of the John C. Hodges Library at the Melrose Avenue building entrance. The Public Services Desk should be your first stop for information.
At this desk you can:
Check out / Return books and other library materials
Ask for Research Assistance
Request Course Reserve items
Pay Library fines and fees
Pick up Interlibrary Loan and Hold-for-Pickup requests
Inquire about Lost and Found items
Contact Security
Report building issues
You may contact Hodges Library Public Services by calling 865-974-4351.
Public Service Desk - Pendergrass
Location
Floor
Room
Description
Located in the Group Study Area of Pendergrass Library, the Service Desk provides assistance with:
- Checking In and Out Library Materials
- Resource Sharing
- Help Finding a Book
- Poster and 3D Printing
- Technology Lending
- Research Help
Public Services Desk – DeVine
Location
Floor
Room
Description
The public services desk at Devine Library is where patrons can check out return items, ask about equipment, and ask for library assistance. The desk also often displays upcoming events or other important new information for patrons visiting Devine Library.
Student Success Center
Location
Floor
Room
Studio Service Desk
Location
Floor
Room
Description
The Studio service desk is in the Commons South. Check in here to use audio recording rooms, the video production room, VR room, and studio workstations.
Veterans Resource Center
Location
Floor
Room
Description
Located in Hodges Library, the center offers assistance and guidance to active duty service members, veterans, reservists, guardsmen, and family members using their VA educational benefits. The center is fully staffed and has a study space with computers and a casual space for gathering. Other amenities include a TV, refrigerator, microwave, and free snacks and coffee during business hours. Hours may be limited during breaks and on holidays. For more information, please visit veterans.utk.edu.