Adaptive Technology and Services

The University of Tennessee Libraries is committed to providing access to library services and resources to all users.

• If you would like assistance remotely with finding resources and conducting research, please contact the Research Services Desk by phone, 865-974-4351,  or by email at publicservices@utk.edu.
• Upon your arrival, you may ask at Public Services for direction to service points throughout the library or for research assistance. This desk is located on the second floor. Coming in from the Melrose entrance it will be on your left.
• If you need assistance with ongoing Library research or have questions/comments, please contact Heather Back, Disabilities Services Coordinator for the Libraries, at 865-976-2100 or hback@utk.edu
• To connect with a subject librarian for a research consultation, share your availability and list accommodation requests in the Research Consultation Form.
• Students may contact Student Disability Services 865-974-6087 for assistive technology training or coursework support. Faculty and Staff may contact The Office of Equal Opportunity and Accessibility 865-974-2498.

Service Desks

• Staff at Public Services can assist with locating appropriate service desks and/or assistive technologies.  Public Services is the located on the second floor of Hodges Library. If entering from the Melrose entrance it will be on your left.
• If entering from the Volunteer Boulevard entrance, an accessible elevator is available behind OneStop and across from the Veteran Success Center. Once on the first floor, pass the Special Collections and Archives at the end of the hallway are more elevators on the right.

Retrieving Materials and Photocopying UT Students, Faculty and Staff registered with the Student Disability Services receive photocopying services at no charge. Delivery options are available, please ask. Requests can be made four different ways:

• In person: Bring a list of items to be pulled or photocopied to the Hodges Library Public Services which is located on the second floor just inside the Melrose entrance on your left.
• Online: While in the library catalog looking at a record, click on “item” and then click ‘Item Pickup or Delivery’ to have the item pulled and placed on hold. Pick up is at the Hodges Library Public Services Desk which is located on the second floor just inside the Melrose entrance on your left.   You can also request a limited number of chapters be scanned and sent to you via email.  For more information go to https://lib.utk.edu/about/library-express-policies and jump to Scan on Demand.
• By Telephone: Call Library Express at 974-0021
• Via e-mail: express@lib.utk.edu

Please provide call numbers for all items. If you need assistance finding books or articles, etc., contact Public Services by e-mail at publicservices@utk.edu, telephone 865-974-4351, or in person at the Public Services Desk.

Research librarians are available to answer your questions and assist in finding resources. They can be contacted several ways:

• In person: Public Services Desk on the second floor
• Text Chat on the Library home page
• By phone: Call 865-974-4351
• By e-mail: publicservices@utk.edu
• For in-depth research assistance, students are encouraged to make an appointment with a subject librarian and/or the Libraries’ Disabilities Services Coordinator.

Parking: Multiple designated accessible parking spaces are available in Staff Lot 12 located at the Melrose entrance of Hodges Library. Additionally, there are designated parking spaces on Melrose Ave., which surround the Staff Lot 12 parking lot. Visitors are required to obtain a parking pass from Parking & Transit Services.  Information can be found at Parking & Transit Services’ Website.

Building Entrances: Both entrances are wheelchair accessible and have automatic doors:
The main entrance to Hodges Library is located on Melrose Avenue. This entrance opens onto the second floor.  If you need assistance, the main Public Services desk is located just inside the entrance on your right during construction.

The North side of the Volunteer Boulevard entrance is accessible and opens onto the ground floor.

Accessibility: Wheelchair accessible restrooms and water fountains are available on all floors.  Automatic doors for restrooms can be found on the second and sixth floor.

Location: The Agriculture-Veterinary Medicine Library is located on the UT Agriculture campus, just off Neyland Drive on the corner of River Drive and Joe Johnson Drive. It is in Room A113 of the Veterinary Teaching Hospital building.

Building Entrances: Wheelchair access is available with automatic doors is through the courtyard entrance off Service Drive.

Services: The staff will retrieve materials from the stacks and assist in photocopying.

Parking: Accessible parking is available in the rear lot of the Veterinary Medical Building and some spaces are available in the lot facing Neyland Drive.

Services: The Music Library staff will provide additional services such as retrieving materials from the stacks or from Reference shelves and assisting with photocopying. Provisions will be made for exceptions to circulation policies when necessary, such as taking materials to adaptive equipment housed elsewhere.

Hodges Library

Please go to the Public Services Desk by the Melrose entrance to find locations of adaptive equipment and assistive tech room.

Commons North Room 220-A

• A Video Relay Service (Internet Phone/Sorenson Video Phone).
• There is one LVI magnifier and display print materials that can also scan and read documents out loud.
• There is one PC Workstation with JAWS, Kurzweil 1000 10.0, “Read & Write Gold” software & scanner, and Dragon speech recognition software and 30 inch monitor.
• All tables are electronically adjustable by height.

Hodges Library Commons South - Equipment Checkout Desk

• Two Handheld Video Magnifiers
• A Trackball Mouse
• Two large key keyboards (USB connector)
• One PC Laptop with “Dragon” software and “Read & Write Gold” software
• A Williams Sound FM ADA Compliance Kit – Contains: transmitter, receivers, microphones, neckloops, headphones

Software on Computers in Hodges Library

• Computers in the Commons have “Read & Write Gold” software.

Pendergrass Agriculture & Veterinary Medicine Library

• An Assistive Technology station has JAWS, Kurzweil 1000 10.0, & scanner with a 30 inch monitor, the AT station is equipped with a trackball mouse, tables are height adjustable.
• Loaner laptops for checkout.
• A PC Laptop with Dragon speech recognition software and Kurzweil 3000 is available for checkout.

Devine Music Library

• ScannX

Software for Visual Disabilities:

• JAWS is located on the assistive technology computer at Hodges Library Room 220-A and at the Pendergrass Agriculture and Veterinary Medicine Library assistive technology workstation.
• Kurzweil 1000 10.0 is on the assistive technology workstation at Hodges Library room 220-A and at the Pendergrass Agriculture and Veterinary Medicine Library (ask at the Circulation Desk in Hodges Library).

Equipment for Visual Disabilities:

• A LVI document magnifier which is used to enlarge the viewing of print materials and also scan and read documents out loud is available at Hodges Library room 220-A.
• Two Handheld Video Magnifiers are available to be checked out at Hodges Library Commons South Equipment Checkout Desk.

Equipment for Speaking Disabilities:

• An Interpretype “the conversation piece” unit is available to be checked out at the Hodges Library Commons South Equipment Desk.

Software for Learning Disabilities:

• “Read & Write Gold” software is on all Commons computers and all OIT computers in the Hodges Library Reading Room on the first floor.

Equipment for Hard of Hearing:

• A Video Relay Service (Internet Phone/Sorenson Video Phone) is located in Hodges Library Room 220-A  in Commons North .
• A Williams Sound FM ADA Compliance Kit – Contains: transmitter, receivers, microphones, neckloops, headphones.

Equipment for Mobility Disabilities:

• An adjustable tables are available in Hodges Library.
• Several adjustable tables are available at the Agriculture Veterinary Medicine Library.
• All Instruction Rooms and Group Viewing Rooms in Hodges Library should have at least one adjustable table.
• A Trackball Mouse is available at the Hodges Library Commons South Equipment Checkout Desk and at the main desk in the Agriculture Veterinary Medicine Library.
• Automatic push button entrance doors are in place to at all of the UT Libraries.
• A bathroom on both the 2nd and 6th floor of Hodges Library is equipped with automatic push button doors.